1. 引言

广州澄汐科技有限公司(以下简称"我们"或"澄汐")尊重并保护所有使用我们产品与服务的用户的个人信息和隐私安全。本《隐私政策》适用于我们所运营的网站、移动应用及相关服务(统称为"服务")。在使用我们的服务之前,请您仔细阅读并充分理解本政策的全部内容。

使用我们的服务即表示您已阅读、理解并同意本隐私政策的全部内容。如您不同意本政策的任何条款,请停止使用我们的服务。

2. 我们收集的信息

2.1 您主动提供的信息

  • 账号信息:手机号码、电子邮箱、用户昵称、头像、性别、生日、所在地区等注册与资料完善信息。
  • 身份验证信息:在涉及实名认证、年龄验证等场景下,我们可能需要您提供身份证件信息。
  • 用户内容:您在使用服务过程中发布的文字、图片、视频、语音、动态、评论、私信等内容。
  • 社交关系:关注、好友、黑名单、互动记录、匹配记录等。
  • 反馈与客服信息:当您联系客服或参与调研时提供的信息。

2.2 我们自动收集的信息

  • 设备信息:设备型号、操作系统版本、设备标识符、屏幕分辨率、运营商信息、网络类型。
  • 日志信息:IP 地址、访问时间、浏览/操作记录、崩溃报告、性能数据。
  • 位置信息:在您授权的情况下,我们可能获取基于 IP 或 GPS 的位置信息,用于附近的人、同城等可选功能。
  • 权限相关信息:当您授权时,我们可能访问相机、相册、麦克风、通讯录、通知等系统权限。

3. 信息的使用

我们仅在以下目的范围内使用收集到的个人信息:

  • 注册、登录、账号管理与身份验证;
  • 提供、维护、改进核心产品功能与用户体验;
  • 内容审核、安全风控、反作弊、反骚扰、防止欺诈与违法行为;
  • 个性化推荐、兴趣匹配、社区运营;
  • 客户服务、问题响应、投诉处理;
  • 发送服务通知、安全提醒、运营信息(您可以随时取消订阅);
  • 遵守适用法律法规、配合监管或司法机关的合法要求。

4. 信息的共享与披露

我们不会向无关第三方出售您的个人信息。以下情况除外:

  • 取得您同意的共享:在征得您明确同意的前提下,与第三方共享必要信息。
  • 服务提供方:云服务、推送通知、统计分析、内容审核、客服系统等供应商,仅在最小必要范围内访问数据,并受合同约束。
  • 法律要求:根据法律法规、政府指令、司法程序的合法要求进行披露。
  • 保护权益:为保护澄汐、用户或公众的权利、财产或安全所必需的披露。
  • 公司变更:在合并、收购、资产转让等情形下,我们会要求接收方继续遵守本政策。

5. 第三方 SDK

为实现特定功能,我们的产品可能集成第三方 SDK,包括但不限于:

  • 统计分析 SDK(用于服务质量监测);
  • 推送通知 SDK(用于消息推送);
  • 云存储 SDK(用于内容存储);
  • 内容安全 SDK(用于审核违规内容);
  • 客服与反馈 SDK(用于用户支持)。

我们会要求所有第三方 SDK 提供方遵守相关法律法规并采取严格的数据保护措施。我们会在产品内或本政策附录中披露完整的 SDK 清单。

6. 数据存储与保留

您的个人信息将存储在位于中华人民共和国境内的服务器中。我们仅在为实现本政策所述目的所必需的期限内保留您的信息,除非法律法规要求或允许更长的保留期限。当超出保留期限后,我们将依法删除或匿名化处理您的个人信息。

7. 数据安全

我们采取符合行业标准的安全措施保护您的个人信息,包括但不限于:传输层加密(HTTPS/TLS)、敏感数据加密存储、访问权限控制、安全审计、入侵检测、定期安全评估。尽管如此,请理解互联网传输不可能 100% 安全,请妥善保管您的账号与密码。

8. 您的权利

您对自己的个人信息享有以下权利:

  • 访问与查询:随时查看我们持有的关于您的信息;
  • 更正与补充:修改不准确或不完整的信息;
  • 删除:在符合条件时请求删除您的个人信息;
  • 撤回同意:撤回此前授予的同意;
  • 注销账号:随时申请注销您的账号;
  • 投诉举报:就个人信息处理活动进行投诉。

如需行使上述权利,可在产品内对应功能处操作,或通过 gongshihui@chengxifun.com 与我们联系。

9. 账号注销与数据删除

您可以随时申请注销账号。注销成功后,我们将依法删除或匿名化处理与您账号相关的个人信息。详细流程请参见 账号注销页面。出于法律、安全、财务等原因,部分信息可能依法保留必要期限。

10. 未成年人保护

我们高度重视未成年人的个人信息保护。如果您是未成年人,请在监护人指导下使用我们的服务,并在监护人同意的前提下向我们提供个人信息。我们将采取严格的措施保护未成年人的个人信息,并在发现违规情形时及时采取补救措施。如监护人发现未成年人在未取得同意的情况下使用我们的服务,请通过 gongshihui@chengxifun.com 与我们联系。

11. 跨境数据传输

原则上,您的个人信息存储于中华人民共和国境内。如因业务需要确需跨境传输,我们将严格遵守相关法律法规,并采取必要的安全措施确保数据获得足够的保护。

12. 政策更新

我们可能根据业务发展或法律法规变化对本政策进行更新。重大变更我们将通过站内通知、邮件或其他显著方式告知您。请您定期查阅以了解最新版本。

13. 联系我们

如您对本隐私政策或个人信息处理活动有任何疑问、意见或投诉,请通过以下方式联系我们:

邮箱gongshihui@chengxifun.com
公司广州澄汐科技有限公司
地址中国 · 广东省 · 广州市
响应时间我们将在收到您请求后的合理时间内(一般为 15 个工作日)予以回复

1. Introduction

Guangzhou Chengxi Technology Co., Ltd. ("Chengxi", "we", "us", "our") respects and protects the personal information and privacy of every user of our products and services. This Privacy Policy applies to our website, mobile applications, and related services (collectively, the "Services"). Please read this policy carefully before using our Services.

By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using our Services.

2. Information We Collect

2.1 Information You Provide

  • Account information: phone number, email address, username, avatar, gender, date of birth, region, and other registration or profile information.
  • Identity verification: when real-name or age verification is required, we may request government-issued identification.
  • User content: text, images, videos, voice recordings, posts, comments, and direct messages you create within our Services.
  • Social relationships: follows, friends, block lists, interaction history, matching history.
  • Feedback and support: information you provide when contacting customer support or participating in surveys.

2.2 Information Collected Automatically

  • Device information: device model, operating system version, device identifiers, screen resolution, carrier, network type.
  • Log information: IP address, access time, activity records, crash reports, performance data.
  • Location information: with your permission, we may collect IP- or GPS-based location for optional features such as nearby people.
  • Permission-related information: when you grant permissions, we may access camera, photo library, microphone, contacts, or notifications.

3. How We Use Information

We use the information collected only for the following purposes:

  • Registration, login, account management, and identity verification;
  • Providing, maintaining, and improving the core features and user experience;
  • Content moderation, safety, anti-fraud, anti-harassment, and abuse prevention;
  • Personalized recommendations, interest-based matching, and community operations;
  • Customer support, issue response, and complaint handling;
  • Sending service notifications, security alerts, and operational messages (you can unsubscribe at any time);
  • Compliance with applicable laws and lawful requests from regulators or judicial authorities.

4. Sharing and Disclosure

We do not sell your personal information to unrelated third parties. We share information only in the following circumstances:

  • With your consent: we may share necessary information with third parties after obtaining your explicit consent.
  • Service providers: cloud, push notification, analytics, moderation, and customer support vendors with access on a least-privilege basis under contract.
  • Legal requirements: disclosures required by law, governmental orders, or judicial processes.
  • Protection of rights: disclosures necessary to protect the rights, property, or safety of Chengxi, our users, or the public.
  • Corporate transactions: in mergers, acquisitions, or asset transfers, we require the recipient to continue complying with this policy.

5. Third-Party SDKs

To enable certain features, our products may integrate third-party SDKs, including but not limited to:

  • Analytics SDKs (service quality monitoring);
  • Push notification SDKs (message delivery);
  • Cloud storage SDKs (content storage);
  • Content safety SDKs (moderation);
  • Customer support SDKs (user assistance).

We require all third-party SDK providers to comply with applicable laws and adopt strict data protection measures. A complete SDK list is disclosed in-product or in the appendix of this policy.

6. Data Storage and Retention

Your personal information is stored on servers located within the People's Republic of China. We retain your information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. After the retention period expires, we will delete or anonymize your personal information in accordance with the law.

7. Data Security

We employ industry-standard security measures to protect your personal information, including but not limited to: transport-layer encryption (HTTPS/TLS), encrypted storage of sensitive data, access controls, security audits, intrusion detection, and regular security assessments. Please note that no method of transmission over the Internet is 100% secure; please keep your account and password safe.

8. Your Rights

You have the following rights regarding your personal information:

  • Access and inquiry — view information we hold about you;
  • Correction and supplementation — fix inaccurate or incomplete information;
  • Deletion — request deletion of your personal information where conditions are met;
  • Withdrawal of consent — withdraw consent previously granted;
  • Account deletion — request deletion of your account at any time;
  • Complaint — file a complaint about our information processing activities.

To exercise these rights, use the corresponding in-product feature or contact us at gongshihui@chengxifun.com.

9. Account Deletion

You can request to delete your account at any time. After successful deletion, we will delete or anonymize personal information associated with your account in accordance with the law. See our Account Deletion page for the full process. Certain information may be retained for legally required periods (legal, security, or financial reasons).

10. Children's Privacy

We take the protection of minors' personal information very seriously. If you are a minor, please use our Services under the guidance of a parent or guardian and provide personal information only with their consent. We adopt strict safeguards for minors' personal information and take prompt remedial action upon discovery of any violation. If a parent or guardian discovers that a minor has used our Services without consent, please contact us at gongshihui@chengxifun.com.

11. Cross-Border Data Transfer

Your personal information is, in principle, stored within the People's Republic of China. If cross-border transfer is required for business purposes, we will strictly comply with applicable laws and adopt necessary security measures to ensure adequate protection.

12. Policy Updates

We may update this policy in response to business or legal developments. We will notify you of material changes via in-app notice, email, or other prominent means. Please review this page periodically for the latest version.

13. Contact Us

If you have any questions, comments, or complaints about this Privacy Policy or our information processing activities, please contact us:

Emailgongshihui@chengxifun.com
CompanyGuangzhou Chengxi Technology Co., Ltd.
AddressGuangzhou, Guangdong, China
Response timeWe aim to respond within a reasonable period (typically 15 business days)